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Surveys
I think something went wrong in my survey
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Tell me more about LifePoints
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Privacy
I think I might be the victim of a scam
I'd like to make a data request
Tell me how you protect my data
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About Us
Tell Me About LifePoints
How does membership work?
What kind of surveys can I expect?
Why are surveys carried out?
Who are your clients?
Who is Lightspeed? What is LifePoints?
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Registration
I haven't received my confirmation email
I didn't receive the activation/confirmation email, can you resend it?
The benefits of LifePoints
Why should I join?
What do I earn for being a member?
Is there a cost to join LifePoints?
Getting started
How do I join?
Am I eligible to join LifePoints?
Who can join LifePoints?
How old do you have to be to join LifePoints?
What browsers does your website support?
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Membership
I need to update my information
How do I change my password?
How do I update my membership details?
I've followed the LifePoints WeChat account, why am I still being asked to scan the same QR code?
I can't login
I cannot login.
Why was I disabled from LifePoints?
I want to review my dashboard
Why don't I see any surveys listed on my dashboard?
How do I see my LifePoints balance?
How do I contact you?
How do I find answers to tickets I've submitted?
Why is lifepointspanel.com displaying in a different language?
Surveys
I think something went wrong in my survey
The survey link doesn't work, what do I do?
I made a mistake in the survey, how can I correct my response?
I participated in a survey and took a break and when re-opening the survey it wouldn't allow me to c
I want more surveys
How do I get and qualify for more online surveys?
I have not received survey invites, what do I do?
Participating in surveys
What is the process for taking online surveys?
How many LifePoints will I earn for completing a survey?
Am I required to participate in each survey?
How often am I invited?
How do I access or start a survey on my LifePoints dashboard? (Common Browsers)
See All - 9
Points
I'm waiting for LifePoints
How many points are awarded per survey?
When will I receive LifePoints?
Why didn't I get rewarded for a survey?
Completed the Telco Survey, but have not received my LifePoints, why?
Tell me more about LifePoints
Do LifePoints expire?
Rewards
Receiving my rewards
Can I cancel my order/return my LifePoints?
How long does it take to receive an online voucher?
How do I receive my Redpacket reward?
I want to use my LifePoints
How do I spend my LifePoints?
What types of rewards do you offer?
How can I use WeChat Redpacket?
I recently changed my email address and cannot spend my LifePoints, why?
What happens after I redeem for a RedPacket reward?
Privacy
I think I might be the victim of a scam
I think I might be the victim of a scam using the LifePoints name. What should I do?
I was contacted for a Mystery Shopping job, is it legitimate? I received a check, is it real?
I'd like to make a data request
How do I amend my data?
How do I request my data?
How do I remove my data?
How do I port my data?
Tell me how you protect my data
How do you protect my data?
What does LifePoints do with data collected from surveys?
Is LifePoints SPAM compliant?
Is my information safe with LifePoints?
Unsubscribe
Close my account
How do I cancel my membership?
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